Software Support & Maintenance

we pride ourselves on our global, 24/7 customer support. In this aim, we have several lines of defense to make sure that we continue to offer you the best quality support possible.

Cathect’s Basic, Standard, and Premier Maintenance service plans provide your IT departments more time to focus on other projects and less time managing your software. This timely and reliable service will ensure you get most out of your software, and includes full product support as well as maintenance and upgrade components. Cathect’s dedicated global support team is available to help troubleshoot and, where necessary, remedy issues preventing customers from performing standard product use cases in their environment.